For Promotional Products:
In order to reproduce your artwork with the highest quality possible, we’ll need your artwork in the following format: Electronic File: Adobe Illustrator eps files or pdf. Please include the font files when sending the EPS or convert text to outlines (curves/paths) in the program. Most vendors will not accept Photoshop or other raster based images, however, some do. If sending raster based images (.jpg and .tif) please make sure the resolution is 300 or more at the size to be printed. Important: Do not send art that has been “placed” in a program such as Word, Powerpoint, or QuarkXpress. Specify PMS colors when sending art to be screened. Feel free to contact us if you are unsure you artwork will work for the product or if you need to see a template.
For Printing Services:
Files should be provided in press ready pdf, Adobe Illustrator or InDesign (packaged with fonts and links). Please include 0.125″ bleed on all sides (booklets don’t need bleed on the gutter side if saddle stitch binding). Images should be at a resolution of 300 at the size to be printed and in CMYK.
Have more questions about artwork?
Is all this over your head? Don’t have time to fuss with art files? Don’t fret. Just send us what you have and we can figure out how to get what you need in the format you need it. Artwork for promotional products includes the first 30 minutes on us. After that, we’ll provide you a quote with the costs involved to get it right.
E-mail proofs are recommended on every order and are an additional $10.00. Actual production samples are also available and usually required by the manufacturer on orders over $2,500. Prices for these will vary by supplier. Please ask for details if you would like a production sample on your order.
E-mail proofs are recommended on every order and are an additional $10.00. Press proof is available upon request for an additional fee.
Promotional Products and Printing:
At Chameleon Creative Group, we strive to deliver quality product on time, every time. To help us reach this goal, we do business with many suppliers who have specific policies regarding “overruns” or “underruns.” In the printing business, the practice of over/underruns is very common and is a measure of quality control. It means that the final quantity of delivered product may vary a fraction over or under the quantity specified on the purchase order. As for Chameleon’s policy, we make a promise to our customers that we will never charge for overruns exceeding 5% of the total quantity indicated on the customer’s order confirmation. Likewise, in the case of underruns, clients will only be billed for the actual quantity of merchandise they receive. Many of our suppliers allow us to request “exact” quantities for a small fee. As is the case in many industries, each of our suppliers has a different policy. In an effort to keep it simple for our customers, Chameleon’s own policy is +/- 5%. However, on any order, we can confirm the exact policy of the supplier and if requested, we can order exact quantities.
To order, simply contact Chameleon Creative group by email or phone (888.672.1481 toll free).
Before an order proceeds, we will send you an order acknowledgement for your review and signature. The order acknowledgement will detail the project along with expected delivery date and shipping address (if applicable). It is important that we are notified if any of the information on the order acknowledgement is incorrect or has changed as incorrect information can cause delays and/or incur extra expense.